FAQS

Cold therapy, while generally safe and beneficial for many individuals, does carry some risks and should be used with caution, especially by those with certain medical conditions. Because the size is customized to be the size of a smartphone, we don't anticipate the intensity of the cold or length of time the packs to stay cold for (which is 10-15 minutes) to be a risk. People who fall into the following categories should avoid or use cold therapy under the supervision of a healthcare professional:

Individuals with Circulatory Issues: Cold therapy can constrict blood vessels and reduce blood flow to the extremities. People with conditions like Raynaud's disease or peripheral vascular disease should use cold therapy cautiously, as it may worsen their symptoms and potentially lead to tissue damage.
Hypersensitivity to Cold: Some individuals have extreme sensitivity to cold temperatures, which can cause discomfort or even skin damage. This includes conditions like cold urticaria. They should avoid cold therapy or use it under careful monitoring.
Nerve Damage or Neuropathy: Individuals with neuropathic conditions, such as diabetic neuropathy, may have reduced sensation in their extremities. Cold therapy may cause frostbite or cold injuries, as they may not feel the adverse effects until it's too late.
Heart Conditions: Cold therapy can increase heart rate and blood pressure temporarily. People with uncontrolled high blood pressure or certain heart conditions should be cautious with cold therapy to avoid triggering cardiac events.
Respiratory Conditions: Inhaling extremely cold air or using cold therapy near the chest can lead to bronchospasms in individuals with chronic asthma or chronic obstructive pulmonary disease (COPD). It's essential to avoid cold therapy in these cases.
Open Wounds or Infections: Applying cold therapy to open wounds or areas with infections can slow down the healing process. Cold therapy should not be used on wounds unless advised by a healthcare professional.
Young Children and Elderly Individuals: Very young children and older adults may have decreased tolerance to cold temperatures. Care should be taken to prevent extreme exposure to cold therapy in these age groups.
Pregnant Individuals: Cold therapy applied to the abdomen during pregnancy can cause uterine contractions. It's best to avoid cold therapy in pregnant individuals unless recommended by a healthcare provider for specific medical reasons.
Individuals with Hypothermia Risk: People who are already at risk of hypothermia, such as those exposed to extreme cold environments or with inadequate clothing, should not use cold therapy as it can exacerbate their condition.

    If you fall into any of these categories and feel unsure about using this product, please consult with a healthcare professional before incorporating cold therapy into your routine, especially if you have any underlying medical conditions or concerns. They can provide personalized guidance to ensure your safety and well-being while using cold therapy.